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File System Monitor in Stopping (Zombie) State

Clarify Scenario:

We would like to process inbound EDI data and in order to do so, we need to start a File System Monitor.

Clarify Issue:

When accessing the resource monitors in Cleo Clarify Server, the File System Monitors are not accessible.in stopping (inoperable) mode.

Studio Error:

From the Server Resource Monitors:

Cleo Clarify server file system monitors in stopping state

Clarify Resolution:

Clarify users will want to call Cleo Pennsylvania Support to remove the partially stopped file system monitors. Cleo Support will use DB Visualizer to remove the inoperable File System Monitors.

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